Refund policy

Return & Refund Policy

30-Day Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Opened it? That's fine. You can return your comforter even if you've taken it out of the packaging and tried it — we know you can't judge a comforter without sleeping under it. You do not need the original packaging, and you do not need to keep the tags attached.

There is no restocking fee and no handling fee. Return shipping is on us.

All we need is your order number or proof of purchase.

How to Start a Return

Email us at Info@warmytummy.com with your order number and a short note about what didn't work — the warmth level, the size, the colour, or a quality issue. We'll reply with your options and instructions on where to send your package.

Please request a return before sending anything back. Items shipped to us without a return request first cannot be processed.

Your Return Options

Once your return is approved, you choose how to complete it:

1. Ship it back. We email you a prepaid return label. Pack the comforter up — no original packaging needed — and drop it off at any USPS or UPS location.
2. Donate it instead. If you'd rather not pack and mail anything, you can donate the comforter to a local charity or Goodwill. Send us a photo of the donation receipt and we'll issue your full refund exactly as if the item had come back to us. No packing, no post office, and it helps someone who needs it.
3. Exchange it. If the warmth level, size or colour just wasn't right, we can send a replacement directly — you don't need to return the original first or place a new order. If there's a price difference, we'll send you a secure payment link for it.

Both return methods result in the same full refund. The donation option is offered for your convenience — it is never required.

Refunds

We'll notify you once your return is complete. Approved refunds are issued automatically to your original payment method and will appear within 3–5 business days.

If more than 5 business days have passed since we confirmed your refund and you still don't see it, email us at Info@warmytummy.com and we'll trace it for you.

Damages, Defects & Wrong Items

Please check your order when it arrives. If anything is damaged, defective, or not what you ordered, email us right away with a photo of the item.

We'll send you a replacement free of charge, and you won't need to send the original back. The photo simply helps us get your replacement out quickly and goes to our quality team so it doesn't happen again.

Non-Returnable Items

Custom-made and personalised products, items marked final sale, and gift cards cannot be returned.

Questions?

Email us at Info@warmytummy.com — we answer every message.