At Warmy & Tummy, we want to make sure that our customers receive their orders in a timely and hassle-free manner. We have partnered with reliable shipping carriers to ensure that your order is delivered to you as quickly and efficiently as possible. Please read our shipping policy carefully before placing your order.
We offer standard shipping and expedited shipping options to our customers. The shipping method you choose at checkout will determine the delivery timeframe for your order.
Standard Shipping: Orders shipped via standard shipping typically take 6-10 business days to arrive.
Expedited Shipping: Orders shipped via expedited shipping will be delivered within 3-6 business days.
Please note that the delivery timeframe for your order may vary depending on your location and the shipping carrier.
Shipping rates will be calculated at checkout based on the weight of your order and the shipping destination. We offer FREE standard shipping on orders.
Because most of our products are under the customization process, we strive to process and ship all orders within 5-7 business days. However, please note that order processing may take longer during peak shopping seasons or if your order requires additional verification.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can always click here to track your order process. You can use this tracking number to track your order online and see the delivery status.
If you receive a package with missing or damaged items, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
At this time, we only ship within the United States and Australia. We do not offer international shipping to other countries.
We are sorry that we cannot offer shipping to PO Boxes or AFB (Air Force Base) addresses at the moment.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Info@warmytummy.com. Please note that returns will need to be sent to the address that we include in the email.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Info@warmytummy.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@warmytummy.com.