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Shipping & delivery

Good things are
on their way.

From our hands to your home. Here’s everything to know about shipping your next layer of comfort.

An illustrative scene of a kraft parcel on an oak bench in a softly sunlit bedroom
A softer landing, at home.
Standard shipping, on usIncluded with your order
United States, Australia & CanadaOur current delivery destinations
Tracking, straight to your inboxSent as soon as your order ships
01 / Delivery times & rates

Your comfort.
Your timeline.

Most of our bedding is customized for you. Allow time for preparation, followed by the shipping option you choose at checkout.

Please use a street address. We can’t deliver to P.O. Boxes or Air Force Base (AFB) addresses.

Choose a shipping method to compare
Estimated journey to United States
48 business hoursOrder processing
6–10 business daysShipping after dispatch

Standard shipping is free. Shipping starts after 48 business hours of order processing.

An estimate, not a guaranteed arrival date. Timing may vary with your location and carrier. Peak seasons or additional order verification can extend processing.

02 / From order to doorstep

A little care. Every step.

Here’s how your order makes its way home to you.

01 / ORDER

You make it yours

Choose your bedding and select your preferred shipping method at checkout.

Your journey starts here
02 / PREPARE

We get it ready

Most pieces go through customization before we prepare your order for dispatch.

Allow 48 business hours
03 / ON THE WAY

Follow its journey

Once it ships, we’ll email your tracking number so you can follow delivery progress.

Standard 6–10 · Expedited 3–6 days*
04 / AT HOME

Make yourself comfortable

Unpack your order. If an item is missing or damaged, contact us right away.

We’re here if you need us

* Shipping times are business days after dispatch and are additional to order processing.

03 / A few helpful details

Less wondering.
More resting.

The little details that make waiting for your order a little easier.

Already ordered? Track it here
When will my order arrive?

Please allow 48 business hours for processing, plus 6–10 business days for standard shipping or 3–6 for expedited shipping. Delivery can vary by location and carrier, and processing may take longer in peak seasons or if additional verification is needed.

Is standard shipping really free?

Yes. We offer free standard shipping on orders. If you choose expedited shipping, the rate is calculated at checkout based on your order’s weight and destination.

Does expedited shipping speed up processing?

Expedited shipping refers to the 3–6 business-day shipping timeframe after dispatch. Please still allow the usual 48 business hours for processing and customization.

Where can you deliver?

We currently ship within the United States, Australia, and Canada only. We don’t offer shipping to other countries, P.O. Boxes, or Air Force Base (AFB) addresses at this time.

How do I track my order?

Once your order has shipped, you’ll receive a confirmation email containing your tracking number. Use that number on our order tracking page to see its delivery status.

What if an item is missing or damaged?

Please contact us immediately if your package arrives with missing or damaged items. We’ll work with you to resolve the issue and arrange a replacement or refund as soon as possible.

My delivery is taking longer. What should I do?

Check your latest delivery status on our tracking page. Delivery times can vary with location and carrier, and processing may take longer during peak seasons or additional verification. If you need help understanding your order’s progress, contact our team.

A real person, ready to help.

Questions about your shipment? Let’s get you comfortable.

Contact our team

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